Benefits
myGov is an innovative service delivery platform that consolidates all government services within a single platform. The platform has many benefits, some of the major benefits are as follows -
Rapid Digitization: Being a no-code platform, it can open doors of opportunities to digitize in prioritize areas in a very short period of time without robust funding facilities.
Lowest Technological Overhead: It provides provision to digitize services creating interfaces with minimum efforts rather than developing many silo-based solutions. This will remove technological and managerial overheads in digitization.
Anytime, Anywhere, Anyhow: It opens up multiple service access media (web application, mobile app, call center or physical public access point) for different types of citizens, reducing digital divide in society.
Digitization with Lowest Infrastructure & Connectivity: As this platform supports assistive modality of digital service delivery from physical public access points, this enables digital services to be delivered despite low infrastructure and low connectivity. It provides an opportunity for a citizen to receive digital services even if s/he does not have a smartphone or other smart device.
Single Access Point: The platform functions as a single access point for all services. No need to create new access points for future solutions.
Reduce Risks of Document Forgery: It has a secured locker for preservation of personal and business documents. It’ll reduce the risks of forgery regarding document tempering, attestation and notarization.
Online Payment: It supports cashless service delivery connecting payment platforms if it exists.
Central Monitoring: All the services and operations can be monitored through this platform that ensure the quality of the services, ultimately enhancing citizens' happiness.
Data-Driven Decision: From a governance perspective, the platform provides data-driven analytics that help authorities take appropriate action to improve the overall service delivery system.
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